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Latest Articles

Article by Hjortur Hilmarsson
Designing for AI Hallucination: Can Design Help Tackle Machine Challenges?  
  • The article delves into the challenges posed by AI hallucinations, exploring their varied forms and real-world consequences.
  • The author advocates for the pivotal role of design in addressing this issue, proposing visual elements like progress bars and color coding to enhance user control and understanding in interactions with AI.

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5 min read
Article by Hillary Black
13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the Industry
  • The article features insights from conversation designers, detailing their diverse backgrounds, learning paths, and challenges in the evolving field, offering valuable advice for aspiring professionals.
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19 min read
Article by Sreya Majumdar
Unleashing the Power of Design Thinking: A Sustainable Journey Towards Business Innovation
  • The article explores Design Thinking’s transformative role in business innovation, using Apple’s case as a prime example, and introduces a forward-looking sustainable framework for assessing innovation.
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3 min read

Users attribute human-like qualities to chatbots, anthropomorphizing the AI in four distinct ways — from basic courtesy to seeing AI as companions.

Article by Sarah Gibbons
The 4 Degrees of Anthropomorphism of Generative AI
  • The article delves into a qualitative usability study of ChatGPT, uncovering degrees of AI anthropomorphism in user behaviors.
  • The authors identify four levels — Courtesy, Reinforcement, Roleplay, and Companionship — providing insights into how users interact with and perceive generative AI.

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8 min read

New ML models emerge hourly but this fast pace comes with drawbacks; hypothesis-driven development can help to mitigate those.

Article by Benjamin Thurer
The Inflation of AI: Is More Always Better?
  • The article challenges the need for the rapid growth of AI and ML models, highlighting risks and advocating for hypothesis-driven development to ensure meaningful contributions, enhance quality, and foster innovation in the AI community.
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7 min read

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