Automated speech recognition (ASR) engines need to be tuned using diagnostic tools for optimum performance, just like cars.

An excerpt from The Digital Crown explains the goal of effective content: users immediately recognize it, know it is for them, know what to do, and do it.

Václav Krejčí, creator of the viral video "Was iOS 7 created in Microsoft Word," has written a book about Word as an instructional design tool.

How lean UX research can help great experiences blossom in agile software development environments.

A review of the features and UI elements of the Motorola Moto X and the Nokia Lumia 1020, which give an Apple enthusiast pause for consideration.

A closer look at the Design for Experience awards category: Effective In-House Team

The co-author of the new book, Experience Design: A Framework for Integrating Brand, Experience, and Value, discusses how to gain the experience design perspective.

Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.

A closer look at the Design for Experience awards category: Experience for Children

Join us on a video tour of Drawing Ideas: A hand-drawn approach for better design, the new book by Mark Baskinger and William Bardel.

In an interview, Telsa’s User Interface Manager discusses the experience design that went into the Model S and its groundbreaking 17" touch control panel.