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Defining and Informing the Complex Field of User Experience (UX)
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The Customer-Generated Service Revolution
Service companies that are maintained by their users are growing in numbers and providing a new level of customer experience.
Improve Your Odds when Hiring for UX
There's no sure thing when hiring for user-centered design roles, but you can take steps to improve your odds of finding a winner.
Putting Your Content to Work: A user-centric approach to...
Taking stock of your content's punch and relevance to users reveals pathways to rewarding interactions.
Using Cohort Analysis to Optimize Customer Experience
Researching your users in cohorts can reveal ways to improve their customer journeys.
Designing to Reward our Tribal Sides
As primal creatures, human beings long for acceptance and status, which can be given to us through good user experience design.
Storyboarding in the Software Design Process
Storyboarding can strengthen the user experience elements of your designs, and software for building prototypes from those sketches can be an invaluable tool.
Win This Book! See What I Mean: How to Use Comics to...
Enter to win a new book by Kevin Cheng that explores the persuasive power of comics.
Josh Tyson | UX Magazine
Designing for Mobile Superpower
Calling the future of mobile "bright" is an understatement: the possibilities are endless, provided designers keep users at the center.
Improving User Experience in Manuals
Help users make the most of the instruction manual that comes with a product by taking a user-centric approach to writing it.
Designing In and Around the Windows 8 Ecosystem
The unique features and attributes of Windows 8 present designers with opportunities to mature the OS and help users learn its ins and outs.
Sharpening Your Competitive Edge with UX Research
A digital wedding planning design project with Martha Stewart Living demonstrates the power of taking UX research to the next level.
Eight UX Design Trends for 2013
A look at 8 trends in technology that will affect the way we design for user experience in 2013.
The Four Waves of User-Centered Design
Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.
Dr. William Gribbons
Content Strategy and Its Cousins
As with many elements of user experience design, "content" is subject to many different applications and definitions.
The Cloud is Hazy for Automotive UX
Where user experience in cars is concerned, there are distinct advantages and disadvantages to moving systems to the cloud.
Fostering a Culture of Innovation
Environments that create game-changing products and services need to remain vibrant at every level.
4 Reasons Your UX Investment Isn’t Paying Off
Successful user experience efforts require more than just investment—they also need proper implementation.
Problems and Solutions for Financial Smartphone Apps
Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.
Functional Beauty and User Experience
Functional beauty is not as elusive as it sounds and can be created through careful user experience design.
When UX Research Begins, Become the Voice of Reason
Getting the best possible results from user research requires thorough and reasoned communication at the onset from UX team leaders.
Win This Book! Designing the Search Experience: The...
Answer a question and enter to win a book
UX Magazine Staff
Stanislavski and the Reluctant Stakeholder
Tools employed by a mighty Russian acting coach can also can also be used to ease clients into an empathetic state.
Process Makes Perfect: Speech Recognition User Interface...
The nine steps to a voice user interface design with rewarding user experience.
Get Your Content Strategy Out of the Drawer with...
Give your content strategy a backbone and a fighting chance by putting a plan and some tools behind it.