Article No. 1,278 | July 24, 2014
A survey of Digital Natives reveals a group of impatient users with fragmented attention spans who demand fast and intuitive products and services.
Article No. 1,277 | July 23, 2014
Looking at personas, goals, and scenarios relative to the characters, plot, and objectives of a novel or movie can help designers avoid self-referential thinking.
Article No. 1,276 | July 14, 2014
Sexy design has it's place in enterprise software, so long as you know what sexy is to your users.
Article No. 1,275 | July 14, 2014
While controversial among freelancers, white-labeling your services to a company can open you up to a whole new world of opportunity.
Article No. 1,274 | July 14, 2014
As new technology allows increased connectivity between devices and consumer products, there are more opportunities to gain market value through disruptive innovation.
Article No. 1,273 | July 14, 2014
In an excerpt from her new book Design for Kids, Debra Levin Gelman looks at how the relationship between children and technology has changed over the last three decades.
Article No. 1,272 | July 14, 2014
A closer look at results in the Experience for Children category of the international Design for Experience awards, featuring the winner: Night Zookeeper.
Article No. 1,271 | July 10, 2014
Modifying Jeff Gothelf's proto-persona process reveals another method of working with clients to establish executive alignment on target users.
Article No. 1,270 | July 9, 2014
Home to The Wizarding World of Harry Potter, Diagon Alley, Universal Studios is also a source of guidance and inspiration for experience designers.
Article No. 1,269 | July 8, 2014
A conversation between Jesse James Garrett and Ken Jennings about the overlap between mapheads and designers serves as a preview for UX Week 2014.
Article No. 1,268 | July 7, 2014
Users and designers can work to develop their Design Awareness in order to avoid the manipulative patterns associated with Dark UX.
Article No. 1,267 | July 3, 2014
Make sure your interface leads users along consistent and familiar beats.
Article No. 1,266 | July 2, 2014
A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.
Article No. 1,265 | June 27, 2014
Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.
Article No. 1,264 | June 27, 2014
A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts.
Article No. 1,263 | June 27, 2014
A closer look at the results in the Interaction Design Innovation category of the international Design for Experience awards.
Article No. 1,262 | June 25, 2014
To offer a truly competitive customer experience companies need to rethink the relationships between customers, employees, partners, and their operating environment.
Article No. 1,261 | June 25, 2014
Arrogance and seven other common mistakes can easily derail a design project. Avoid them all.
Article No. 1,260 | June 24, 2014
Taking data with the richness of what Minority Report showed us and giving it the kind of approachable interface seen in Her.
Article No. 1,259 | June 23, 2014
We're on the ground at Forrester's Forum for CX pros in NYC, June 24-25.
Article No. 1,258 | June 23, 2014
Understanding the labor issues at the core of the agile manifesto can help experience designers find news ways of working to enlighten developers.
Article No. 1,257 | June 19, 2014
Understanding the user-centered goals driving product design will help developers add extra value as the software development process continues to evolve.
Article No. 1,256 | June 18, 2014
Following cues from cognitive science can help you create information dashboards that users can process reliably and quickly.
Article No. 1,255 | June 17, 2014
An idea for an app that delivers fresh lobster and crab to the Bay Area is realized at ProtoHack, a code-free prototyping hackathon.