Article No. 1,051 | July 8, 2013
The "big ideas" of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
Article No. 1,050 | July 5, 2013
Empathetic design and total attention to detail make the experience of opening and installing a Nest thermostat richly empowering.
Article No. 1,049 | July 3, 2013
A new app seeks to raise civic engagement by helping New Yorkers vote, contribute to campaigns, and research candidates from their mobile devices.
Article No. 1,048 | July 3, 2013
A discussion about the considerations that go into designing digital experiences and visitor experiences in a museum finds plenty of overlap and inspiration.
Article No. 1,047 | July 2, 2013
By finding common ground and learning from one another, UX designers and programmers can forge better environments for agile software development.
Article No. 1,046 | July 1, 2013
Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.
Article No. 1,045 | June 27, 2013
The new and improved UX Magazine Jobs Board is a free resource for employers and job seekers.
Article No. 1,044 | June 26, 2013
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Article No. 1,043 | June 25, 2013
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Article No. 1,042 | June 24, 2013
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article No. 1,041 | June 20, 2013
Usability testing becomes more effective when you combine quantitative data with eye tracking results that have been cross-referenced using qualitative research
Article No. 1,040 | June 19, 2013
As UX moves closer to human-centered design, taking a values-led approach allows for deeper consideration of the many contexts within which users exist.
Article No. 1,039 | June 18, 2013
A data visualization method that maps customer satisfaction levels, break point analysis lets you invest wisely in improving user experience.
Article No. 1,038 | June 17, 2013
Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.
Article No. 1,037 | June 14, 2013
We're giving away three digital copies of the new Rosenfeld Media book, Design for Care: Innovating Healthcare Experience, by Peter H. Jones.
Article No. 1,036 | June 13, 2013
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.
Article No. 1,035 | June 12, 2013
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article No. 1,034 | June 11, 2013
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
Article No. 1,033 | June 10, 2013
The user interfaces presented in science fiction can be a huge source of inspiration, but designing down is often required to make them an approximate reality.
Article No. 1,032 | June 6, 2013
If you are or have ever been an IA, we want to hear about your skills, techniques, outputs, and responsibilities.
Article No. 1,031 | June 5, 2013
Getting into the nitty-gritty of online dating reveals a complex user experience evolving toward the ubiquity of social networking.
Article No. 1,030 | June 4, 2013
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article No. 1,029 | June 3, 2013
The experience of shopping will change as emerging technologies alter the way products are packaged and presented to consumers.
Article No. 1,028 | May 31, 2013
Designing with input from users is especially valuable when creating complex and critical products for patients and their doctors.