Article No. 1,061 | July 26, 2013
Companies of all sizes are paying closer attention to customer experience elements in their digital offerings—here are some ways to maximize the ROI.
Article No. 1,060 | July 24, 2013
Learn more about UX strategy at UX STRAT 2013, September 9 through 11 at the Georgia Tech Learning Center in Atlanta.
Article No. 1,059 | July 23, 2013
Design should be supportive of users, but as design collides with sales and marketing, manipulative techniques are wielded with other goals in mind.
Article No. 1,058 | July 22, 2013
An excerpt from Leah Buley's new book, The User Experience Team of One, describes how to put together a modest but powerful strategy workshop.
Article No. 1,057 | July 18, 2013
Building a bridge between the disparate experiences of IT administrators and end users can improve UX in enterprise software.
Article No. 1,056 | July 17, 2013
An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.
Article No. 1,055 | July 16, 2013
When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
Article No. 1,054 | July 11, 2013
He learned the hard way so you don't have to: how not to manage a user experience design project.
Article No. 1,053 | July 10, 2013
The human brain is built to create associations and, depending on how they are approached, these associations can hinder or elevate a design.
Article No. 1,052 | July 9, 2013
The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.
Article No. 1,051 | July 8, 2013
The "big ideas" of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
Article No. 1,050 | July 5, 2013
Empathetic design and total attention to detail make the experience of opening and installing a Nest thermostat richly empowering.
Article No. 1,049 | July 3, 2013
A new app seeks to raise civic engagement by helping New Yorkers vote, contribute to campaigns, and research candidates from their mobile devices.
Article No. 1,048 | July 3, 2013
A discussion about the considerations that go into designing digital experiences and visitor experiences in a museum finds plenty of overlap and inspiration.
Article No. 1,047 | July 2, 2013
By finding common ground and learning from one another, UX designers and programmers can forge better environments for agile software development.
Article No. 1,046 | July 1, 2013
Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.
Article No. 1,045 | June 27, 2013
The new and improved UX Magazine Jobs Board is a free resource for employers and job seekers.
Article No. 1,044 | June 26, 2013
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Article No. 1,043 | June 25, 2013
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Article No. 1,042 | June 24, 2013
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article No. 1,041 | June 20, 2013
Usability testing becomes more effective when you combine quantitative data with eye tracking results that have been cross-referenced using qualitative research
Article No. 1,040 | June 19, 2013
As UX moves closer to human-centered design, taking a values-led approach allows for deeper consideration of the many contexts within which users exist.
Article No. 1,039 | June 18, 2013
A data visualization method that maps customer satisfaction levels, break point analysis lets you invest wisely in improving user experience.
Article No. 1,038 | June 17, 2013
Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.