UPDATE 5/11/10 16:15 ET - We're now giving away five copies of the book instead of just one so more people will have a chance to win.

We'd like to know what products and tools you use (or want to use) for conducting remote usability and user research. There are lots of possibilities ranging from general tools like Skype or GoToMeeting, to specialized ones like Loop11 and Usabilia. What tool, product, or service do you use or wish you had a chance to use? There are useful lists of products and tools on Bolt | Peters' remoteusability.com and on UX Booth, though these are not comprehensive lists.

Send us your answer through Twitter using the instructions below.

Remote Testing coverOur friends at Rosenfeld Media have generously offered to let us give away five copies of Nate Bolt and Tony Tulathimutte's book, Remote Research (2010). About the book:

Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

To give us your opinion and to enter to win a free copy of Remote Research, just follow these two simple steps:

  1. Make sure you're following UX Magazine (@uxmag) on Twitter. We won't be able to notify you if you win unless you're following us.
  2. Post a tweet following this template: "Hey @uxmag, I use <product name> for #remoteresearch; do I win the @rosenfeldmedia book contest (http://uxm.ag/bt)?" You can click this link to create this tweet… just fill in the blank.

After a few weeks, we'll select winners at random and will publish the results of what we learn from your responses.

Thanks again to Louis Rosenfeld from Rosenfeld Media and Nate Bolt from Bolt | Peters for their support in this. Rosenfeld Media publishes short, practical, and useful books and webinars on user experience design. Bolt | Peters is a creative research firm specializing in remote user research.


I live in South Africa and we're currently making use of mobile phones for research as they are the devices with the most market saturation in developing countries. As you can imagine they are the most direct devices and we're able to glean valuable information.

As I am in the midst of learning more about information architecture and usability techniques and tools, this book looks to offer great information about a more flexible form of testing. I work for an online university, so remote testing is especially intriguing to me. If I won a copy of the book, it would be a great resource to share with the entire Online User Experience work team. Thanks for this opportunity!

I am working on a website for a non-profit organization (gorillas & rainforest protection). We actually do not have budget at all for this project, but we do believe in the power of a good website and we will definitely need to work on improvement. I myself work as a usability engineer, but I still don't have experience in remote tests at all. I am very curious about it and would love to read the book and learn from its advice and tip!

If you haven't entered to win this book you definitely should. I recently read it, and used it as a reference for some remote usability testing/research. It was very helpful explaining techniques, do's and dont's, as well as other great info.

I wrote a review of it here. http://bit.ly/9K3qPW