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Four Things I Learned about UX at Universal Studios
Home to The Wizarding World of Harry Potter, Diagon Alley, Universal Studios is also a source of guidance and inspiration for experience designers.
Jesse James Garrett and Ken Jennings Talk Maps and Design...
A conversation between Jesse James Garrett and Ken Jennings about the overlap between mapheads and designers serves as a preview for UX Week 2014.
Throwing Light on Dark UX with Design Awareness
Users and designers can work to develop their Design Awareness in order to avoid the manipulative patterns associated with Dark UX.
Usability Tip: Interfaces Need Rhythm
Make sure your interface leads users along consistent and familiar beats.
A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.
Using Post-Service Personas to Design Closure Experiences...
Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.
How to Use Persona Empathy Mapping
A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts.
Interactions that Change the Way Customers Make Choices...
A closer look at the results in the Interaction Design Innovation category of the international Design for Experience awards.
UX Magazine Staff
Transform Customer Experience By Rethinking Your...
To offer a truly competitive customer experience companies need to rethink the relationships between customers, employees, partners, and their operating environment.
The Eight Most Common Mistakes Made on UX Design Projects...
Arrogance and seven other common mistakes can easily derail a design project. Avoid them all.
Designing Big Data for Humans (with a Little Help from...
Taking data with the richness of what Minority Report showed us and giving it the kind of approachable interface seen in Her.
Diving into Customer Experience at Forrester's Forum...
We're on the ground at Forrester's Forum for CX pros in NYC, June 24-25.
UX Magazine Staff
Crossing the Great UX–Agile Divide
Understanding the labor issues at the core of the agile manifesto can help experience designers find news ways of working to enlighten developers.
For Developers, a Little UX can Go a Long Way
Understanding the user-centered goals driving product design will help developers add extra value as the software development process continues to evolve.
Four Cognitive Design Guidelines for Effective...
Following cues from cognitive science can help you create information dashboards that users can process reliably and quickly.
Just a Prototype Away from Fame and Fortune
An idea for an app that delivers fresh lobster and crab to the Bay Area is realized at ProtoHack, a code-free prototyping hackathon.
The Future Of Web TV
Products like Google Chromecast are creating new pathways for user-friendly connections between televisions and Internet content.
UX experts Aaron Gustafson, Steve Portigal, and Whitney Quesenbery discuss the evolution, sophistication, and occasional creepiness for voice-recognition technology.
Mary Jean Babic
Content Isn’t King, Content Is a Product
Content needs to be packaged and designed in the same compelling ways that products are in order for users to respond to its directives.
Learning from Each Other
An excerpt from the new book Interface Design for Learning offers strategies for supporting community-building, collaborative learning, and successful social interaction.
Fixing Six Mistakes Companies Make when Working with...
A survey of common mistakes companies make when working with experience design practitioners provides guidelines for UX success.
How to Pitch to Your Stakeholders like Don Draper
UX professionals can learn a lot about how to deliver a forceful, commanding, and compelling pitch from Mad Men's Don Draper.
The Power of Service-Oriented Mobile Design
A closer look at the results in the Mobile Solution or Application category of the international Design for Experience awards, featuring the winner: we are experience.
UX Magazine Staff
Nine Lies We Tell Ourselves About Mobile
A closer look at the history of mobile design and technology reveals common misconceptions that are making it difficult to move forward with clarity.