ABOUT THE AUTHOR(S)
Sarah Richards is the Principal Designer at Different in Sydney. She completed a degree in Communication Design at Queensland University of Technology with a focus on graphic design, web design, 2D & 3D animation, digital video, user-centred-design, art and psychology. She has worked in the field of visual design with a focus on usability and accessibility for over 14 years, spanning across a diverse range of industries including finance, science, publishing, telecommunications, research and development, education and entertainment and has won numerous design awards for her work.
Matthew is an Experience Architect from Sydney, Australia. His work has included both interface and service design across a range of areas, such as everyday banking, retirement planning, home loans, insurance, human resources, media and transport.