Article No. 1,341 | November 10, 2014
By investing in focus, fluency, and magic, established firms can get up to speed with today’s CX leaders, embracing disciplined simplification.
Article No. 1,340 | November 6, 2014
Jess McMullin, Christian Crumlish, Whitney Quesenbery, and Marc Rettig discuss ways design might impact the legislative branch of the federal government.
Article No. 1,339 | November 5, 2014
A review of four page-based prototyping tools—Flinto, Invision, Keynote, and Fluid UI—reveals strengths, weaknesses, and use-cases for each.
Article No. 1,338 | November 4, 2014
A thoughtful examination of empathy in life and in the context of design reveals that empathy is not merely about receiving, but also about giving.
Article No. 1,337 | November 3, 2014
Card decks are an enduring tool with the power to transform digital and physical experiences by helping designers reorganize their thoughts and inspiring new interfaces
Article No. 1,336 | October 30, 2014
Technology can change the ways we collect and arrange our ideas, but can it make you sit down and write that novel?
Article No. 1,335 | October 29, 2014
Conducting research with teenagers requires a slightly different approach for putting the subject and the interviewer at ease.
Article No. 1,334 | October 28, 2014
Taking cues from market leaders like Yamaha, Crate & Barrel, Morton's The Steakhouse, and Ask.com, companies can rethink the ways they design customer experience.
Article No. 1,333 | October 27, 2014
Developing mobile apps for the healthcare sector comes with a very different set of challenges that require a focused approach.
Article No. 1,332 | October 23, 2014
Jesse James Garrett, Margot Bloomstein, and Andy Polaine offer their visions for the future of UX.
Article No. 1,331 | October 22, 2014
An excerpt from Studying and Designing Technology for Domestic Life from Morgan Kaufmann looks at strategies for conducting in-home studies with children.
Article No. 1,330 | October 21, 2014
Self-described "Search Information Architect" Marianne Sweeny dicusses her design process, her favorite products, and her views on collaboration
Article No. 1,329 | October 20, 2014
As the field of experience design continues to mature, enhanced research techniques and new tactics for measuring emotional response will help us improve users' lives.
Article No. 1,328 | October 17, 2014
Enter to win a copy of Peter Morville's new book, Intertwingled: Information Changes Everything
Article No. 1,327 | October 16, 2014
The winners of our Drawing Ideas giveaway use sketches to imagine hypothetical uses for wearables.
Article No. 1,326 | October 15, 2014
A loyal Waze user thinks the move toward social networking in newer versions of the app is a wrong turn.
Article No. 1,325 | October 14, 2014
If your products meet your users’ needs through intuition and exploration, using them can be a genuinely intuitive experience.
Article No. 1,324 | October 13, 2014
Connecting with users in China often depends on communicating Western quality and authenticity, and emphasizing that what they see is what they get.
Article No. 1,323 | October 9, 2014
In an excerpt from his new book, Intertwingled, information architect Peter Morville describes how to create cultures that fit companies and their customers.
Article No. 1,322 | October 8, 2014
Designing for smartwatches, smartglasses, and activity trackers means paying attention to factors like battery life, visual design, and social acceptance.
Article No. 1,321 | October 7, 2014
Everything a customer touches is part of a brand experience, and more companies should embrace UX on projects of every kind, including print and packaging design.
Article No. 1,320 | October 6, 2014
Three steps you can follow to make your mobile design process more fruitful: Simplify, Prioritize, and Bulletproof.
Article No. 1,319 | October 3, 2014
Enter to win a copy of Poornima Vijayashanker's new book, How to Transform Your Ideas into Software Products.
Article No. 1,318 | October 2, 2014
Steve Krug, Nathan Shedroff, and Abby Covert take a crystal-ball look into the future of UX.