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Hey, Event Apps: Why So Serious?
An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.
7 Actions that Earn User Trust
When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
How (Not) To Manage A UX Project
He learned the hard way so you don't have to: how not to manage a user experience design project.
Designing Lunch Boxes: How to battle labels and...
The human brain is built to create associations and, depending on how they are approached, these associations can hinder or elevate a design.
Design Standards Let the Interface Disappear Behind the...
The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.
The Incredible Shrinking Big Idea: How does CX impact...
The "big ideas" of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
Empathetic design and total attention to detail make the experience of opening and installing a Nest thermostat richly empowering.
UX Magazine Staff
NYC Votes: A platform for transforming the voting...
A new app seeks to raise civic engagement by helping New Yorkers vote, contribute to campaigns, and research candidates from their mobile devices.
UX and The Museum: Converging perspectives on experience...
A discussion about the considerations that go into designing digital experiences and visitor experiences in a museum finds plenty of overlap and inspiration.
So Agile Together: How designers and programmers can join...
By finding common ground and learning from one another, UX designers and programmers can forge better environments for agile software development.
UX Is Not A Verb
Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.
Tim R. Todish
The UX Magazine Jobs Board is at Your Service
The new and improved UX Magazine Jobs Board is a free resource for employers and job seekers.
UX Magazine Staff
The Strategic and Tactical Aspects of UX Leadership
Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Dark UX: The Elements of The Video Gambling Experience...
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
A Deep Dive Into Customer Experience
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Quantitative Research and Eye-Tracking: A match made in...
Usability testing becomes more effective when you combine quantitative data with eye tracking results that have been cross-referenced using qualitative research
Tectonics of UX: Drifts, shifts, and changes in the user...
As UX moves closer to human-centered design, taking a values-led approach allows for deeper consideration of the many contexts within which users exist.
Break Point Analysis: Gaining insight into customer...
A data visualization method that maps customer satisfaction levels, break point analysis lets you invest wisely in improving user experience.
Determining an Hourly Rate: A (Sometimes) Necessary Evil...
Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.
Win This Book! Design for Care: Innovating Healthcare...
We're giving away three digital copies of the new Rosenfeld Media book, Design for Care: Innovating Healthcare Experience, by Peter H. Jones.
UX Magazine Staff
Book Excerpt: Design For Care
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of...
Peter H. Jones
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Embracing the UX Spectrum
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
Designing Down from Science Fiction: A Staged Approach...
The user interfaces presented in science fiction can be a huge source of inspiration, but designing down is often required to make them an approximate reality.