- Adobe, Customer Experience, Design, Design Theory, Empathy
Nowadays, companies succeed by embracing innovation for positive change, problem-solving, collaboration, and creativity, like they were forced to do during the COVID-19.
Article by Maddy Beard
Share:Moving from a Sales-First to a User-First Design Approach
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- March 9, 2021
6 min read
- Accessibility, Conversational Design, Customer Experience, Employee Experience, Form design, Interaction Design, Interface and Navigation Design
Exploring the challenges of creating a secure login experience for those with impaired vision who are unfamiliar with technology.
Article by Matt Rae
Share:How Nina Oria-Loureiro Designed an Accessible Login Experience with Voice
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- March 9, 2021
7 min read
- Augmented Reality, Customer Experience, Human factors, Psychology and Human Behavior
A world in upheaval creates new opportunities for designers to impact the greater good
Article by Anna Voshkarina
Share:Five Positive Design Trends Informed by Crisis and Change
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- March 8, 2021
7 min read
- Accessibility, Android, Apple iOS, Artificial Intelligence, Business Value and ROI, Conversational Design, Customer Experience, Design Tools and Software, iPhone, Mobile Applications, Mobile Technology
Mobile apps are undoubtedly the future—with conversational AI at the center of their development
Article by Jeff Steen
Share:Is Conversational AI the Future of Mobile Apps?
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- March 5, 2021
8 min read
- Automotive, Conversational Design, Customer Experience, Defining AI, Employee Experience, Employment and Hiring, Interaction Design, Onboarding, Voice & Natural Language
Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.
Article by Greg Vert
Share:Using Conversational AI to Make Humans Better at Work, and Work Better for Humans
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- March 5, 2021
11 min read
- Artificial Intelligence, Defining AI
Designers need a methodology that helps them weigh the benefits of using a new technology against its potential harm
Article by Caroline Sinders
Share:We Need a New Approach to Designing for AI, and Human Rights Should Be at the Center
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- February 25, 2021
6 min read