UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Break Point Analysis: Gaining insight into customer satisfaction and reducing over investment

A data visualization method that maps customer satisfaction levels, break point analysis lets you invest wisely in improving user experience.

Determining an Hourly Rate: A (Sometimes) Necessary Evil

Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.

Book Excerpt: Design For Care

An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.

Hosting a Page Description Workshop

If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.

Embracing the UX Spectrum

Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community

UX Employment

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